Frequently asked questions
Please read through our FAQ.
If you still have a question you can contact us by phone or email.
Take a moment to read our company policies.
Do I need to register to place an order?
No. you can check out without registration. However, if you plan to order in the future please take a few minutes to create an account as you will be able to view your order history. Your account never expires.
Can I rely on product availability and pricing?
All listed merchandise on the site is in-stock as of the last time the database was updated. In the event that an item is out of stock, you will be contacted by phone if possible, before any charges are made to your account. The prices listed on the site are current. Prices & product listings are subject to change.
How can I close my account?
Send us an email requesting that we close your account with a brief comment telling us why you want to leave us.
Where are the Certificate of Authenticity from?
Any item that is autographed comes with a COA from Sportsworld unless specified in the product description that the item is from another company.
What are my Payment options when placing an order?
Credit card: We accept all major credit cards. Once you get to the payment option screen - the cart will direct you to a PayPal checkout screen. If you DO NOT have a PayPal account you can click the link - "Don't have a PayPal account?" This will bring you to a secure area where you can enter your credit card information. You do not have to be a PayPal member.
PayPal: All major credit cards & eChecks. When selecting the PayPal option - the cart will bring you to a PayPal checkout screen - allowing you to login if you have a Paypal account.
By Phone: Call the store during store hours. 781.233.7222. Make sure you have a credit card & the name of the product(s) you want to order.
By Mail: You can select your items through the shopping cart. When you go to checkout - select the ORDER FORM method. Fill out the form where needed and mail to our address listed at the bottom of the form.
Who do I make the check or money order out to?
How much is shipping?
Shipping costs vary and are primarily dependent upon the size and weight of the item, the shipping method (Priority or Express), and the ship-to location. The rates for shipping will be determined by the method of shipment that you select prior to the completion of a purchase.
For example -- once you go to checkout - the cart gives you a shipping option. After you select the shipping option, the cart automatically updates itself and displays the price for shipping.
This is figured by the total weight of your item(s) and your ship to zip code. Our cart connects to the USPS server to grab the calculation.
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